By purchasing personal training services from Integrated Performance and Health (IPH), you agree to the following terms and conditions:
1. Services Provided
All sessions include fully customized personal training based on your fitness goals, health status, and training level. Sessions may also include mobility work, nutrition guidance, and ongoing progress assessments. Services are provided one-on-one unless otherwise specified.
2. Session Duration and Packages
Full-Hour Sessions are 60 minutes.
Half-Hour Sessions are 30 minutes.
Packages must be paid in full prior to scheduling.
3. Payment Terms
All payments are non-refundable.
Accepted payment methods include Square, credit/debit card, and other agreed-upon payment platforms.
Packages expire 6 months from the purchase date unless otherwise agreed upon in writing.
4. Cancellation and Rescheduling Policy
A 24-hour notice is required for any cancellations or rescheduling.
Sessions canceled with less than 24 hours’ notice will be forfeited and counted as used.
Exceptions may be made in the case of emergencies, at the discretion of the trainer.
5. Late Arrivals
If you arrive late, your session will still end at the scheduled time.
Arrivals more than 15 minutes late may result in a forfeited session.
6. Trainer Cancellations
If your trainer must cancel, you will be offered a rescheduled session at no additional cost.
In rare cases of long-term trainer unavailability, alternative accommodations or partial refunds may be considered.
7. Health and Safety
You affirm that you are physically capable of participating in physical exercise and have consulted with your healthcare provider if necessary.
You agree to disclose any relevant medical conditions prior to training.
IPH is not liable for any injury or health issue resulting from undisclosed conditions or failure to follow guidance.
8. Assumption of Risk and Release of Liability
You understand that physical training involves inherent risks. By participating, you voluntarily assume full responsibility for any injury or health condition resulting from training.
You release Integrated Performance and Health and its trainer(s) from any and all liability, claims, or demands.
9. Client Conduct
Respectful, professional behavior is expected at all times.
The trainer reserves the right to terminate the client relationship at any time due to inappropriate behavior or repeated policy violations. No refunds will be given in such cases.
10. Results Disclaimer
While your program will be customized and goal-oriented, results are not guaranteed. Progress depends on consistency, effort, and compliance with provided guidance.